Delete your account
Last updated: [DATE]
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You can delete your Zeka Adası account and all data linked to it (child profiles, progress, device records).
How
- In the app, open the Parent area › Account section and find your 9-digit Account No.
- Email kvkk@bilsemli.com with "Please delete my account", your Account No and your child's nickname in the app.
- We delete the account within [30] days and confirm by email.
What is kept: purchase records that the law requires us to keep. Cancelling a subscription is separate: cancel your App Store / Google Play subscription in the store settings; deleting the account does not stop a store subscription.